.chatbot-root{--cb-gold: #C8A35A;--cb-gold-light: #e8c47a;--cb-dark: #1a1a2e;--cb-dark-2: #16213e;--cb-surface: #ffffff;--cb-surface-2: #f7f7f9;--cb-border: rgba(0, 0, 0, .08);--cb-text: #1a1a2e;--cb-text-soft: #6b7080;--cb-radius: 16px;--cb-shadow: 0 8px 40px rgba(0,0,0,.18), 0 2px 8px rgba(0,0,0,.1);--cb-shadow-btn: 0 4px 16px rgba(200, 163, 90, .4);font-family:Inter,Segoe UI,system-ui,sans-serif}.chatbot-fab{position:fixed;bottom:28px;right:28px;z-index:9998;width:60px;height:60px;border-radius:50%;background:linear-gradient(135deg,var(--cb-gold) 0%,#a07840 100%);border:none;cursor:pointer;box-shadow:var(--cb-shadow-btn);display:flex;align-items:center;justify-content:center;transition:transform .2s cubic-bezier(.34,1.56,.64,1),box-shadow .2s ease;outline:none}.chatbot-fab:hover{transform:scale(1.08);box-shadow:0 6px 24px #c8a35a8c}.chatbot-fab:active{transform:scale(.95)}.chatbot-fab svg{width:28px;height:28px;fill:#fff;transition:opacity .15s ease}.chatbot-fab-badge{position:absolute;top:0;right:0;width:16px;height:16px;background:var(--cb-gold);border-radius:50%;font-size:9px;font-weight:700;color:#fff;display:flex;align-items:center;justify-content:center;border:2px solid white;box-shadow:0 2px 4px #0000001a}@keyframes chatbot-pulse{0%,to{transform:scale(1)}50%{transform:scale(1.15)}}.chatbot-panel{position:fixed;bottom:100px;right:28px;z-index:9999;width:380px;height:540px;border-radius:var(--cb-radius);background:var(--cb-surface);box-shadow:var(--cb-shadow);display:flex;flex-direction:column;overflow:hidden;border:1px solid var(--cb-border);transform-origin:bottom right;animation:chatbot-open .25s cubic-bezier(.34,1.36,.64,1)}@keyframes chatbot-open{0%{opacity:0;transform:scale(.85) translateY(16px)}to{opacity:1;transform:scale(1) translateY(0)}}.chatbot-header{background:linear-gradient(135deg,var(--cb-dark) 0%,var(--cb-dark-2) 100%);padding:16px 20px;display:flex;align-items:center;gap:12px;flex-shrink:0;position:relative}.chatbot-header:after{content:"";position:absolute;bottom:0;left:0;right:0;height:2px;background:linear-gradient(90deg,var(--cb-gold),transparent)}.chatbot-avatar{width:40px;height:40px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0;overflow:hidden;border:1px solid rgba(255,255,255,.2)}.chatbot-avatar img{width:70%;height:auto;-o-object-fit:contain;object-fit:contain}.chatbot-header-info{flex:1}.chatbot-header-name{font-weight:700;color:#fff;font-size:14px;line-height:1.2}.chatbot-header-status{font-size:12px;color:#fff9;display:flex;align-items:center;gap:5px;margin-top:2px}.chatbot-status-dot{width:7px;height:7px;border-radius:50%;background:#22c55e;animation:chatbot-blink 2s infinite}@keyframes chatbot-blink{0%,to{opacity:1}50%{opacity:.4}}.chatbot-header-actions{display:flex;align-items:center;gap:8px}.chatbot-header-wa-btn{background:#25d36626;border:1.5px solid rgba(37,211,102,.3);color:#25d366;padding:6px;border-radius:8px;display:flex;align-items:center;justify-content:center;transition:all .2s;text-decoration:none}.chatbot-header-wa-btn:hover{background:#25d366;color:#fff;transform:translateY(-1px)}.chatbot-close-btn{background:#ffffff1a;border:none;padding:6px;border-radius:8px;cursor:pointer;color:#fff;display:flex;align-items:center;justify-content:center;transition:background .15s}.chatbot-close-btn:hover{background:#fff3}.chatbot-close-btn svg{width:16px;height:16px}.chatbot-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:var(--cb-surface-2);scroll-behavior:smooth}.chatbot-messages::-webkit-scrollbar{width:4px}.chatbot-messages::-webkit-scrollbar-track{background:transparent}.chatbot-messages::-webkit-scrollbar-thumb{background:#0000001f;border-radius:4px}.chatbot-message{display:flex;gap:8px;align-items:flex-end;animation:chatbot-msg-in .2s ease}@keyframes chatbot-msg-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.chatbot-message.user{flex-direction:row-reverse}.chatbot-msg-avatar{width:28px;height:28px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;font-size:14px;flex-shrink:0;border:1px solid var(--cb-border);overflow:hidden}.chatbot-msg-avatar img{width:60%;height:auto;-o-object-fit:contain;object-fit:contain}.chatbot-msg-bubble{max-width:78%;padding:10px 14px;border-radius:16px;font-size:13.5px;line-height:1.5;word-break:break-word;white-space:pre-wrap}.chatbot-message.assistant .chatbot-msg-bubble{background:#fff;color:var(--cb-text);border-radius:4px 16px 16px;box-shadow:0 1px 4px #00000012;border:1px solid var(--cb-border)}.chatbot-message.user .chatbot-msg-bubble{background:linear-gradient(135deg,var(--cb-dark) 0%,var(--cb-dark-2) 100%);color:#fff;border-radius:16px 4px 16px 16px}.chatbot-typing{display:flex;gap:8px;align-items:flex-end}.chatbot-typing-dots{background:#fff;border:1px solid var(--cb-border);border-radius:4px 16px 16px;padding:12px 16px;display:flex;gap:4px;align-items:center;box-shadow:0 1px 4px #00000012}.chatbot-typing-dots span{width:7px;height:7px;border-radius:50%;background:var(--cb-gold);animation:chatbot-bounce 1.2s infinite}.chatbot-typing-dots span:nth-child(2){animation-delay:.2s}.chatbot-typing-dots span:nth-child(3){animation-delay:.4s}.chatbot-action-link{display:inline-flex;align-items:center;gap:6px;background:#c8a35a14;border:1px solid rgba(200,163,90,.3);color:var(--cb-gold);padding:4px 10px;border-radius:8px;font-size:13px;font-weight:500;text-decoration:none;margin:4px 2px;transition:all .2s ease}.chatbot-action-link:hover{background:var(--cb-gold);color:#fff;transform:translateY(-1px);box-shadow:0 2px 8px #c8a35a4d}.chatbot-action-link.phone{background:#22c55e14;border-color:#22c55e4d;color:#16a34a}.chatbot-action-link.phone:hover{background:#16a34a;color:#fff}.chatbot-action-link.email{background:#3b82f614;border-color:#3b82f64d;color:#2563eb}.chatbot-action-link.email:hover{background:#2563eb;color:#fff}@keyframes chatbot-bounce{0%,60%,to{transform:translateY(0);opacity:.4}30%{transform:translateY(-6px);opacity:1}}.chatbot-h1{font-size:1.15rem;font-weight:700;margin:12px 0 6px;color:var(--cb-dark)}.chatbot-h2{font-size:1.05rem;font-weight:700;margin:10px 0 5px;color:var(--cb-dark);border-bottom:1px solid var(--cb-border);padding-bottom:2px}.chatbot-h3{font-size:.95rem;font-weight:600;margin:8px 0 4px;color:var(--cb-gold)}.chatbot-paragraph{margin-bottom:8px;line-height:1.5}.chatbot-hr{border:0;height:1px;background:linear-gradient(to right,transparent,var(--cb-border),transparent);margin:12px 0}.chatbot-list-item{display:flex;gap:8px;margin-bottom:5px;align-items:flex-start}.chatbot-list-bullet{font-weight:700;color:var(--cb-gold);min-width:1.2rem;flex-shrink:0;text-align:right}.chatbot-list-text{flex:1}.chatbot-suggestions{padding:8px 16px 0;display:flex;flex-wrap:wrap;gap:6px;background:var(--cb-surface-2)}.chatbot-suggestion-btn{background:#fff;border:1.5px solid var(--cb-gold);color:var(--cb-dark);border-radius:20px;padding:6px 12px;font-size:12px;font-weight:500;cursor:pointer;transition:all .15s ease;white-space:nowrap;text-decoration:none}.chatbot-suggestion-btn.wa-suggestion{border-color:#25d366;color:#25d366}.chatbot-suggestion-btn.wa-suggestion:hover{background:#25d366;color:#fff;border-color:#25d366}.chatbot-suggestion-btn:hover{background:var(--cb-gold);color:#fff;transform:translateY(-1px)}.chatbot-input-area{padding:12px 16px;background:var(--cb-surface);border-top:1px solid var(--cb-border);display:flex;gap:8px;align-items:flex-end;flex-shrink:0}.chatbot-input{flex:1;border:1.5px solid var(--cb-border);border-radius:12px;padding:10px 14px;font-size:13.5px;font-family:inherit;color:var(--cb-text);background:var(--cb-surface-2);resize:none;max-height:90px;min-height:40px;outline:none;transition:border-color .15s}.chatbot-input:focus{border-color:var(--cb-gold);background:#fff}.chatbot-input::-moz-placeholder{color:var(--cb-text-soft)}.chatbot-input::placeholder{color:var(--cb-text-soft)}.chatbot-send-btn{width:40px;height:40px;border-radius:10px;background:linear-gradient(135deg,var(--cb-gold) 0%,#a07840 100%);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:all .15s ease}.chatbot-send-btn:hover:not(:disabled){transform:scale(1.05);box-shadow:0 4px 12px #c8a35a66}.chatbot-send-btn:disabled{opacity:.5;cursor:not-allowed}.chatbot-send-btn svg{width:18px;height:18px;fill:#fff}.chatbot-footer-note{text-align:center;font-size:10.5px;color:var(--cb-text-soft);padding:6px 16px 10px;background:var(--cb-surface)}@media(max-width:480px){.chatbot-panel{inset:0;width:100%;height:100%;border-radius:0}.chatbot-fab{bottom:20px;right:20px}}