.chatbot-root{--cb-gold: #C8A35A;--cb-gold-light: #e8c47a;--cb-dark: #111827;--cb-dark-slate: #1e293b;--cb-surface: #ffffff;--cb-surface-subtle:#f9fafb;--cb-border: #e5e7eb;--cb-border-subtle: #f3f4f6;--cb-text-primary: #111827;--cb-text-muted: #6b7280;--cb-text-faint: #9ca3af;--cb-green-btn: #234937;--cb-green-hover: #193527;--cb-radius: 20px;--cb-shadow: 0 16px 48px -8px rgba(0, 0, 0, .16), 0 4px 16px -2px rgba(0, 0, 0, .08);--cb-shadow-fab: 0 4px 20px rgba(200, 163, 90, .45);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;-webkit-font-smoothing:antialiased}.chatbot-fab{position:fixed;bottom:28px;right:28px;z-index:9998;width:58px;height:58px;border-radius:50%;background:linear-gradient(135deg,var(--cb-gold) 0%,#a07840 100%);border:none;cursor:pointer;box-shadow:var(--cb-shadow-fab);display:flex;align-items:center;justify-content:center;transition:transform .2s cubic-bezier(.34,1.56,.64,1),box-shadow .2s 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18px;display:flex;align-items:center;gap:12px;flex-shrink:0;border-bottom:1px solid var(--cb-border-subtle);position:relative}.chatbot-avatar{width:38px;height:38px;border-radius:10px;background:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0;border:1px solid rgba(0,0,0,.08);box-shadow:0 1px 3px 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ease;text-decoration:none;line-height:1}.chatbot-header-action-btn:hover,.chatbot-close-btn:hover{background:#f3f4f6;color:#111827}.chatbot-header-whatsapp-btn{color:#6b7280}.chatbot-header-whatsapp-btn:hover{background:#ecfdf5;color:#10b981}.chatbot-dropdown-menu{position:absolute;top:36px;right:0;background:#fff;border:1px solid var(--cb-border);border-radius:12px;box-shadow:0 8px 24px #0000001f;min-width:190px;padding:5px;z-index:100;animation:chatbot-fade-down .15s ease}@keyframes chatbot-fade-down{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}.chatbot-dropdown-item{width:100%;padding:8px 10px;display:flex;align-items:center;gap:9px;background:transparent;border:none;border-radius:8px;font-size:13px;color:#374151;cursor:pointer;text-decoration:none;text-align:left;transition:background .15s ease;font-family:inherit;box-sizing:border-box}.chatbot-dropdown-item:hover{background:#f3f4f6;color:#111827}.chatbot-dropdown-item.close-item{color:#ef4444}.chatbot-dropdown-item.close-item:hover{background:#fef2f2}.chatbot-messages{flex:1;overflow-y:auto;padding:18px 18px 48px;display:flex;flex-direction:column;gap:14px;background:#fff;scroll-behavior:smooth}.chatbot-messages::-webkit-scrollbar{width:5px}.chatbot-messages::-webkit-scrollbar-track{background:transparent}.chatbot-messages::-webkit-scrollbar-thumb{background:#0000001a;border-radius:4px}.chatbot-message{display:flex;width:100%;animation:chatbot-msg-in .2s ease}@keyframes chatbot-msg-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.chatbot-message.user{justify-content:flex-end}.chatbot-message.assistant{justify-content:flex-start}.chatbot-msg-bubble{max-width:90%;font-size:13.75px;line-height:1.58;word-break:break-word}.chatbot-message.user 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#c5a880);font-size:13px;line-height:1.45;flex-shrink:0;margin-top:1px}.chatbot-list-content{flex:1;min-width:0}.chatbot-em{font-style:italic;color:#6b7280;font-weight:400;background:transparent;border:none;padding:0;margin:0}.chatbot-paren{font-weight:400!important;color:#6b7280!important;font-style:normal!important;display:inline}.chatbot-action-cards{display:flex;flex-direction:column;gap:8px;margin-top:6px;margin-bottom:4px}.chatbot-action-card{display:flex;align-items:center;justify-content:space-between;width:100%;padding:13px 16px;background:#fff;border:1px solid var(--cb-border);border-radius:14px;cursor:pointer;text-align:left;transition:all .2s cubic-bezier(.16,1,.3,1);box-sizing:border-box;font-family:inherit;box-shadow:0 1px 2px #00000005}.chatbot-action-card:hover{background:#f9fafb;border-color:#cbd5e1;transform:translateY(-1px);box-shadow:0 4px 12px #0000000d}.chatbot-action-card:active{transform:scale(.99)}.chatbot-action-card:disabled{opacity:.6;cursor:not-allowed;transform:none}.chatbot-action-card-text{display:flex;flex-direction:column;gap:3px;min-width:0}.chatbot-action-card-title{font-size:13.5px;font-weight:600;color:#111827;letter-spacing:-.01em}.chatbot-action-card-subtitle{font-size:12px;color:#6b7280;font-weight:400;line-height:1.35}.chatbot-action-card-chevron{color:#9ca3af;flex-shrink:0;margin-left:10px;transition:transform .2s ease,color .2s ease}.chatbot-action-card:hover .chatbot-action-card-chevron{color:#111827;transform:translate(2px)}.chatbot-followup-bubble{margin-top:12px;padding-top:10px;border-top:1px solid #f1f5f9;color:#111827;font-weight:500;animation:chatbot-msg-in .25s ease both}.chatbot-chips-cluster{display:flex;flex-direction:column;gap:7px;margin:10px 0}@keyframes chatbot-chip-reveal{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.chatbot-chip-progressive{animation:chatbot-chip-reveal .28s cubic-bezier(.16,1,.3,1) both}.chatbot-chip-btn{display:flex;align-items:center;justify-content:space-between;width:100%;padding:10px 14px;background:#fff;border:1px solid var(--cb-border);border-radius:11px;color:#111827;font-weight:500;font-size:13px;line-height:1.35;cursor:pointer;margin:0;transition:all .2s cubic-bezier(.16,1,.3,1);font-family:inherit;box-sizing:border-box;text-align:left}.chatbot-chip-btn.inline{display:inline-flex;width:auto;margin:2px 4px;padding:4px 10px;border-radius:6px}.chatbot-chip-btn:hover{background:#fbfaf6;border-color:#c8a35a99;color:#111827;transform:translateY(-1px);box-shadow:0 3px 10px #c8a35a26}.chatbot-chip-btn:active{transform:scale(.99)}.chatbot-chip-btn:disabled{opacity:.6;cursor:not-allowed;transform:none}.chatbot-chip-label{flex:1;min-width:0}.chatbot-chip-chevron{color:#9ca3af;flex-shrink:0;margin-left:8px;transition:transform .2s ease,color .2s ease}.chatbot-chip-btn:hover .chatbot-chip-chevron{color:var(--cb-gold);transform:translate(2px)}.chatbot-action-link{display:inline-flex;align-items:center;gap:6px;background:#c8a35a14;border:1px solid rgba(200,163,90,.3);color:var(--cb-gold);padding:4px 10px;border-radius:8px;font-size:13px;font-weight:500;text-decoration:none;margin:3px 2px;transition:all .2s ease}.chatbot-action-link:hover{background:var(--cb-gold);color:#fff;transform:translateY(-1px);box-shadow:0 2px 8px #c8a35a4d}.chatbot-action-link.phone{background:#22c55e14;border-color:#22c55e4d;color:#16a34a}.chatbot-action-link.phone:hover{background:#16a34a;color:#fff}.chatbot-action-link.email{background:#3b82f614;border-color:#3b82f64d;color:#2563eb}.chatbot-action-link.email:hover{background:#2563eb;color:#fff}.chatbot-typing{display:flex;align-items:center;padding:4px 0}.chatbot-typing-dots{display:flex;gap:4px;align-items:center}.chatbot-typing-dots span{width:6px;height:6px;border-radius:50%;background:var(--cb-gold);animation:chatbot-bounce 1.2s infinite}.chatbot-typing-dots span:nth-child(2){animation-delay:.2s}.chatbot-typing-dots span:nth-child(3){animation-delay:.4s}@keyframes chatbot-bounce{0%,80%,to{transform:scale(.7);opacity:.4}40%{transform:scale(1.1);opacity:1}}.chatbot-bottom-area{padding:10px 16px 12px;background:#fff;position:relative;border-top:1px solid transparent}.chatbot-scroll-down-btn{position:absolute;top:-42px;left:50%;transform:translate(-50%);width:32px;height:32px;border-radius:50%;background:#fff;border:1px solid rgba(0,0,0,.12);box-shadow:0 4px 14px #0000001f;display:flex;align-items:center;justify-content:center;cursor:pointer;color:#374151;transition:all .2s cubic-bezier(.16,1,.3,1);z-index:10}.chatbot-scroll-down-btn:hover{background:#f9fafb;color:#111827;transform:translate(-50%) scale(1.08);box-shadow:0 6px 18px #00000029}.chatbot-input-capsule{display:flex;align-items:center;gap:6px;background:#fff;border:1px solid var(--cb-border);border-radius:26px;padding:6px 6px 6px 14px;transition:all .15s ease;box-shadow:0 1px 3px #0000000a}.chatbot-input-capsule:focus-within{border-color:#94a3b8;box-shadow:0 0 0 3px #00000008,0 2px 6px #0000000a}.chatbot-input{flex:1;border:none;background:transparent;padding:5px 0;font-size:13.5px;font-family:inherit;color:var(--cb-text-primary);resize:none;outline:none;min-height:24px;max-height:90px;line-height:1.45}.chatbot-input::-moz-placeholder{color:var(--cb-text-faint)}.chatbot-input::placeholder{color:var(--cb-text-faint)}.chatbot-send-btn{width:32px;height:32px;border-radius:50%;background:var(--cb-green-btn);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;color:#fff;transition:all .15s ease}.chatbot-send-btn:hover:not(:disabled){background:var(--cb-green-hover);transform:scale(1.05)}.chatbot-send-btn:disabled{background:#f3f4f6;color:#9ca3af;cursor:not-allowed;opacity:.8}.chatbot-footer-mention{text-align:center;font-size:11px;color:var(--cb-text-faint);margin-top:8px;padding:0 4px;letter-spacing:-.01em;-webkit-user-select:none;-moz-user-select:none;user-select:none;line-height:1.35}.chatbot-error-bubble{border:1px solid rgba(220,38,38,.2)!important;background:#fef2f2!important;color:#991b1b!important;padding:10px 14px!important;border-radius:12px!important}.chatbot-error-actions{display:flex;flex-direction:column;gap:4px;margin-top:6px}@media(max-width:480px){.chatbot-panel{inset:0;width:100%;height:100dvh;max-height:100dvh;border-radius:0;border:none}.chatbot-fab{bottom:20px;right:20px}}